Your guide to creating successful auto service sales… #1. Generating New Customers The top shops realize that auto repair and service is a community-based business. With that said, I advise shops […]
The importance of no-rehire policies for your auto repair shop… Why should you consider implementing a no rehire policy for your auto repair shop? Most shop owners and dealerships are […]
Heard this one before? When a first-time customer comes into a service facility it’s not uncommon for service advisors to “hold back” on some of the recommendations, so the customer […]
Most service advisors fall into one of three traps with first-time customers: they’ll either avoid recommending a complete inspection, they’ll try to bundle the inspection into a service, or they’ll […]
The keys to effective price advertising for your auto repair shop… Believe it or not, price advertising is a good thing. Everyone likes to find a good value, and price […]
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