Description

This powerful online service advisor training course is delivered by 2019 Ratchet & Wrench All-Star Award winner Jen Monclus, and has been proven to generate both happier customers and higher sales.

Here are a few of the topics that we’ll help your service advisors master:

• Selling multiple repairs & big ticket items
• Selling diagnostic testing & maintenance
• Building powerful relationships in 60 seconds
• Overcoming the most challenging sales objections
• Generating more repeat and referral business
• Presenting service recommendations in a way that makes customers want to buy