Sell More A/C Work in your Shop During the Summer Months

Sales

Now that the summer months have arrived, have your techs turn on the A/C and see if the system is working as part of their preliminary checks.

Shop Management

Sales

Elite's Certified Sales & Leadership Trainer Jen Monclus shares the 2 questions that your service advisors need to be asking after every conversation with your shop's customers.

Shop Management

Years back, when I was looking to hire a technician, my first criteria would be the person’s skill level. In fact, I mainly based my decision on the tech’s skill, ASE certifications, and experience. The result? High turnover.