Never Thank Your Shop’s Customers for Their Business
Shop Management
It was decades ago when I stopped thanking my customers for their business, and here’s why…
Keep ReadingDon’t Ask Your Shop’s Employees to Leave Their Problems on the Doorstep
Shop Management
Since many business owners live by a number of failed business rules that have been around for decades. Among those rules is the one that says, “Employees shouldn’t bring personal problems to work with them.”
Keep ReadingHow Your Shop Should Address the Tech Shortage
Shop Management
It is becoming more apparent every day that there is a technician shortage. It is a big issue that the automotive service industry needs to deal with now not later. Get with your local association and be a part of making this change.
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