The Customer’s Budget Should Not Be Taken Lightly

Shop Management

If anything good came out of the recent recession, it’s that many people have learned to budget their finances better. We are all well aware that there are times when the customer cannot afford all of the services and/or repairs that we are recommending.

Keep Reading

The Rule for Disclosing Vehicle Inspection Results


Retired superstar shop owner and Elite Business Development Coach Kevin Vaught shares the rule that every shop owner in America needs to follow when it comes to disclosing needed repairs and services to their customers:

Keep Reading