8 Steps of the Auto Repair Sales Cycle Every Service Advisor Should Follow
Sales
This quick video tip from Elite Certified Sales & Leadership Trainer Jen Monclus shares the 8 steps of the sales cycle that every service advisor should follow to generate higher sales and happier customers.
Keep ReadingA Critical Recruiting Rule for Shop Owners
Shop Management
Perhaps the worst time to look to hire a technician, is when we lose one. At that point we go into “Crisis Hire” mode. We most often settle for anyone, rather than taking our time to find the right person.
Keep ReadingBring in New Customers While Making a Positive Impact
Marketing
Superstar shop owner and grassroots marketing guru Servando Orozco shares a tip that will bring new customers into your shop, humanize your business and have a positive impact on your customers and community.
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