A Proven Way for Shop Owners to Generate Customers for Life

Shop Management

Here's a can't-miss tip that superstar shop owner Servando Orozco has used to go above and beyond the expectations of his customers, and build 4 of the top shops in the country.

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How to Keep Customers Loyal to Your Auto Repair Shop

Shop Management

Keeping customers is one of the surest ways to grow car count and profits at your auto repair shop. In fact, keeping customers is actually five times cheaper than looking for new ones. Because of the trust that is built with repeat customers, shops that increase their retention by about 5% can witness an increase in profits by over 25%!* What is your shop doing to keep your customers happy?

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Why Your Shop Needs Customer-Focused Sales Goals

Sales

Superstar shop owner and Elite Coach Joe Marconi shares why shop owners ALWAYS need to have their customers' best interest in mind when setting sales goals.

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