Increasing Car Counts Through Better Customer Retention

Shop Management

Top shop owner and Elite Business Development Coach Joe Marconi shares how shop owners can improve their customer retention, and increase their car counts in the most cost-effective way.

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A Shop Owner’s Checklist for Discovering Lost Sales


If your shop’s not generating the sales you need, you may very well need more customers, but before you start pumping more of your hard-earned money into your advertising campaigns, you may want to take advantage of this easy-to-use Elite checklist to see where you may be losing valuable sales. 

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