5 Steps to Creating Leaders Within

Shop Management

All successful companies need a leader that has a vision of the future, clearly defined long-term goals and a deep appreciation for people. These leaders also need the ability to bring out the best in others, have a deep-rooted commitment to ethics, and be able to withstand the challenges of leadership.

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Think You’re Doing the Right Thing by Dropping Your Prices? Think Again

Shop Management

Whenever a customer tells you they can’t afford to do the repairs, and they ask you if you can help them out “this one time’”, you need to give careful thought before you lower your price. 

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