Shop Owners, Are You Unapproachable?

Shop Management

I remember being at a meeting with my staff where I voiced my opinion on an important issue. When I was finished, I asked if everyone was in agreement. Everyone nodded their heads "yes". 

Shop Management

When it comes to keeping your employees operating at peak performance, I am sure you will agree that training is critical. Accordingly, I felt it would be appropriate for me to provide you with what Elite feels to be the most important considerations when it comes to training your team.

Shop Management

Many management trainers will say if you want to increase the productivity of your techs, it’s not difficult at all. They’ll go on to say all that you need to do is buy a whiteboard, put it up where all your employees can see it, and then at the end of each day post the hours flagged by each tech.