Resources

Case Studies

Tom did not have any systems or policies in place at his shop, which led to a hectic work environment that had him constantly “flying by the seat of his pants."

Case Studies

Dwayne Myers’ service advisor, Jason, was a star when the day was moving slowly, but became easily overwhelmed when the shop was busy. If Jason had too much on his plate he would break down a bit, his selling would deteriorate, and he would go from truly great to just good.

Case Studies

Nate Winston and John Cooper were running their shop with success, but couldn’t help but feel like they had some room to improve, and were missing something that could take their shop to the next level.

Case Studies

Craig Heiser’s service advisor, Donald, was struggling with his confidence and was often uncomfortable when selling to customers. This prevented Donald from being able to build relationships and trust with his customers, something that was understandably very important to Craig.

Case Studies

Adam Liu had been a shop owner for 8 years, and while he had always run a good shop, he knew that it had more potential, and that there was something missing.

Case Studies

After attending Elite's Fly with the Eagles seminar series and absorbing so much helpful information, Harrison realized that his knowledge necessary for businesses success was limited. While his business was viable and worked well, it wasn’t thriving, and wasn't reaching its potential.