Checklist for Building a World-Class Shop

Shop Management

We work with many world class shop owners throughout North America, and over the years we have discovered that the majority of them have a number of things in common...

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Pricing, Ethics and the Reputation of Your Business

Shop Management

At Elite we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a fair profit. Unfortunately, some customers will put you to the test when it comes to the prices you charge,,,

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Improving Your Shop’s Communication and Productivity

Shop Management

Superstar shop owner and Elite Business Development Coach Chris Monroe shares a fun tip that will not only improve communication in your shop, but productivity as well.

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How to Communicate Your Shop’s Employee Benefits

Shop Management

Superstar shop owner and Elite Business Development Coach Greg Skolnik shares a tip on how to provide your employees with a detailed outline of all their benefits.

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Where Your Shop’s Parts-to-Labor Ratio Needs to Be

Shop Management

In this quick video tip industry superstar Jim Murphy shares the importance of maintaining a balance with your parts-to-labor ratio.

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Increasing Your Shop’s Productivity

Shop Management

Superstar shop owner and Elite Business Development Coach Nick Sallas shares a quick tip on increasing your productivity with the help of your service advisors. This great tip is sure to be effective for you and your shop.

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