Checklist for Building a World-Class Shop
Shop Management
We work with many world class shop owners throughout North America, and over the years we have discovered that the majority of them have a number of things in common...
Keep ReadingPricing, Ethics and the Reputation of Your Business
Shop Management
At Elite we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a fair profit. Unfortunately, some customers will put you to the test when it comes to the prices you charge,,,
Keep ReadingImproving Your Shop’s Communication and Productivity
Shop Management
Superstar shop owner and Elite Business Development Coach Chris Monroe shares a fun tip that will not only improve communication in your shop, but productivity as well.
Keep ReadingHow to Communicate Your Shop’s Employee Benefits
Shop Management
Superstar shop owner and Elite Business Development Coach Greg Skolnik shares a tip on how to provide your employees with a detailed outline of all their benefits.
Keep ReadingWhere Your Shop’s Parts-to-Labor Ratio Needs to Be
Shop Management
In this quick video tip industry superstar Jim Murphy shares the importance of maintaining a balance with your parts-to-labor ratio.
Keep ReadingIncreasing Your Shop’s Productivity
Shop Management
Superstar shop owner and Elite Business Development Coach Nick Sallas shares a quick tip on increasing your productivity with the help of your service advisors. This great tip is sure to be effective for you and your shop.
Keep Reading