Where Your Shop’s Parts-to-Labor Ratio Needs to Be

Shop Management

In this quick video tip industry superstar Jim Murphy shares the importance of maintaining a balance with your parts-to-labor ratio.

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Increasing Your Shop’s Productivity

Shop Management

Superstar shop owner and Elite Business Development Coach Nick Sallas shares a quick tip on increasing your productivity with the help of your service advisors. This great tip is sure to be effective for you and your shop.

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A Top Shop Owner’s Tip on Managing Payroll

Shop Management

Superstar shop owner and Elite Business Development Coach Greg Skolnik shares a tip on managing payroll and staying prepared in case of emergencies.

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Handling Upset Customers in Your Shop

Shop Management

Superstar shop owner and Elite Business Development Coach Nick Sallas shares a tip on how to handle upset customers in your shop, and turn them into satisfied ones!

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Why You Need to Coach Your Shop’s Employees

Shop Management

Superstar shop owner and Elite Business Development coach Rudi Rudloff explains the critical difference between “training” and “coaching” your auto repair shop’s employees.

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A Technician Training Tip from an Industry Leader

Shop Management

Superstar shop owner and Elite Business Development Coach Rudi Rudloff shares a tip on technician training that is not only remarkably effective, but cost-free for your auto repair business.

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