Giving Back to your Shop’s Community During the Holidays

Shop Management

Superstar shop owner and Elite Business Development Coach Rudi Rudloff shares why giving back during the holiday season is a win for people in need, for your community and for your auto repair business.

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A Top Shop Owner’s Tip on Finding Service Advisors

Shop Management

Superstar shop owner and Elite Business Development Coach James Stephenson shares a tip on finding & hiring service advisors that has worked wonders for his award winning auto repair business.

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Increasing Your Auto Repair Shop’s Customer Satisfaction Through Texts

Shop Management

Industry leading shop owner and Elite Business Development Coach Gene Morrill shares an easy-to-apply tip that has helped his shop improve customer satisfaction and retention.

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A Top Shop Owner’s Tip on Hiring Technicians

Shop Management

Industry leading shop owner and Elite Business Development Coach James Stephenson shares a recruiting tip that has helped him hire top technicians.

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Shop Owners, Are You Unapproachable?

Shop Management

I remember being at a meeting with my staff where I voiced my opinion on an important issue. When I was finished, I asked if everyone was in agreement. Everyone nodded their heads "yes". 

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Employee Training Made Simple

Shop Management

When it comes to keeping your employees operating at peak performance, I am sure you will agree that training is critical. Accordingly, I felt it would be appropriate for me to provide you with what Elite feels to be the most important considerations when it comes to training your team.

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