Improving Your Shop’s Communication and Productivity

Shop Management

Superstar shop owner and Elite Business Development Coach Chris Monroe shares a fun tip that will not only improve communication in your shop, but productivity as well.

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How to Communicate Your Shop’s Employee Benefits

Shop Management

Superstar shop owner and Elite Business Development Coach Greg Skolnik shares a tip on how to provide your employees with a detailed outline of all their benefits.

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Where Your Shop’s Parts-to-Labor Ratio Needs to Be

Shop Management

In this quick video tip industry superstar Jim Murphy shares the importance of maintaining a balance with your parts-to-labor ratio.

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Increasing Your Shop’s Productivity

Shop Management

Superstar shop owner and Elite Business Development Coach Nick Sallas shares a quick tip on increasing your productivity with the help of your service advisors. This great tip is sure to be effective for you and your shop.

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A Top Shop Owner’s Tip on Managing Payroll

Shop Management

Superstar shop owner and Elite Business Development Coach Greg Skolnik shares a tip on managing payroll and staying prepared in case of emergencies.

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Handling Upset Customers in Your Shop

Shop Management

Superstar shop owner and Elite Business Development Coach Nick Sallas shares a tip on how to handle upset customers in your shop, and turn them into satisfied ones!

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