All Types | All Topics

Fly With the Eagles February 2021- Recordings

Link | Shop Management

Fly With the Eagles February 2021 – Recordings

Link | Shop Management

Pro Service Conference 2020 Files

File

Pro Service Conference 2019 Files

File

Pro Service Conference 2018 Files

File

Pro Service Conference 2017 Files

File

Pro Service Conference 2016 Files

File

Pro Service Conference 2015 Files

File

Pro Service Conference 2014 Files

File

KPI’s Made Easy by Jim Piraino of Elite

Video | Shop Management

Understanding Your Auto Repair Shop’s Key Performance Indicators

Video | Shop Management

Elite Hiring Guide – PDF

File | Recruiting

Elite Career Development Guide for Service Advisors – PDF

File | Recruiting

Connecting with the Superstars – Audio Training Download

Audio | Recruiting

3 Easy Steps to Finding & Hiring Superstar Techs and Advisors Module 1

Video | Recruiting

3 Easy Steps to Finding & Hiring Superstar Techs and Advisors Module 2

Video | Recruiting

3 Easy Steps to Finding & Hiring Superstar Techs and Advisors Module 3

Video | Recruiting

Interview Like a Pro – Audio Training Download

Audio | Recruiting

4 Easy, Cost-Free Ways to Bring in More New Customers

Video | Recruiting

Recruiting Tips by Elite

Video | Recruiting

RSW Webinar: Pay Programs That Help Shop Owners Hire Top Techs and Advisors

Video | Recruiting

A Shop Owner Action Plan for Dealing with the Coronavirus

Video | Shop Management

Shop Owner Job Description – PDF

File | Shop Management

Elite Employee Meeting Checklist – PDF

File | Shop Management

Setting Your 2020 Goals – Putting First Things First

Video | Shop Management

Elite Shop Owner Action Plan for Dealing with the Coronavirus

File | Shop Management

Selling An Auto Repair Business for Top Dollar – Audio Training Download

Audio | Shop Management

Establishing the Value of an Auto Repair Business – Audio Training Download

Audio | Shop Management

Employees That Come in Late – Audio Training Download

Audio | Shop Management

Turn Your Employees Into Superstars – Audio Training Download

Audio | Shop Management

Operating Auto Repair Shops During the Coronavirus Outbreak

Video | Shop Management

Higher Profits on Auto Repair by Elite

Video | Shop Management

Time Management Made Easy by Elite

Video | Shop Management

Leadership & Goal Setting

Video | Shop Management

Bringing Out The Best In Your Shop’s Employees – Webinar Recording

Video | Shop Management

Building Trust Through Digital Vehicle Inspections – Brought to you by BOLT ON TECHNOLOGY

Video | Shop Management

The Leader Within You – Making 2020 your Best Year Ever

Video | Shop Management

Holiday Tips for the Auto Repair Professional

Video | Shop Management

Everything you Need to Know About Employee Meetings

Video | Shop Management

The Balance of Leadership by Bob Cooper of Elite

Video | Shop Management

8 Tips on Effective Leadership – For the Exclusive Use of Elite Coaching Clients

Video | Shop Management

4 Steps for Everyone…to Delivering Exceptional Service

Video | Shop Management

The Rule for Disclosing Vehicle Inspection Results

Video | Shop Management

Auto Repair Shop Management Webinar – A Shop Owner’s Guide to Employee Reviews

Video | Shop Management

Performance Report Vaught 102318

Video | Shop Management

The Best-Kept Secrets to Employee Meetings by Elite

Video | Shop Management

A Shop Owner’s Guide to Improving ARO’s

Video | Sales

The Elite Sales Cycle

File | Sales

5 Ways for Shop Owners to Drive Up Sales

Video | Sales

Online High Impact Customer Care Sales Course Session 1

Video | Sales

Online High Impact Customer Care Sales Course Session 2

Video | Sales

Online High Impact Customer Care Sales Course Session 3

Video | Sales

Online High Impact Customer Care Sales Course Session 4

Video | Sales

Online Phone Skills Training Session 1

Video | Sales

Online Phone Skills Training Session 2

Video | Sales

Online Phone Skills Training Session 3

Video | Sales

Elite Phone Procedure Templates

File | Sales

Phone Procedures for the Automotive Professional – Audio Training Download

Audio | Sales

Mastering Sales Objections

Audio | Sales

Mastering Sales Objections by Bob Cooper – Audio Training Download

Audio | Sales

Dealing with Sales Objections by Doris Barnes and Jen Monclus

Video | Sales

Turn Your Telephone Into a Goldmine

Audio | Sales

Turn your Telephone into a Goldmine

File | Sales

Car Deliveries That Turn Customers Into Songbirds

Video | Sales

Selling Maintenance Made Easy – Audio Training Download

Audio | Sales

The Secrets of the Greatest Salespeople on Earth – Audio Training Download

Audio | Sales

5 Steps to Finding the Right Advertising Resources – Audio Training Download

Audio | Marketing

TV and Radio Advertising – Audio Training Download

Audio | Marketing

12 Fundamentals of a Great Advertising Campaign – Audio Training Download

Audio | Marketing

Marketing to X and Y Gens – Audio Training Download

Audio | Marketing

Elite Customer Identification Guide

File | Marketing

Elite Marketing Calendar

File | Marketing

Elite Marketing Checklist

File | Marketing

Marketing Auto Repair by Elite – Session 1

Video | Marketing

Marketing Auto Service by Elite – Session 2

Video | Marketing

Marketing Auto Service by Elite – Session 3

Video | Marketing

Marketing Auto Repair by Elite – Session 4

Video | Marketing