The Most Powerful Shop Management Course
Fly With The Eagles
Unlock the Secret to Running a Successful and Innovative Auto Repair Shop.
Operating and growing a successful automotive repair shop today is more challenging than ever.
The commitment, knowledge, organization and expertise needed to run a successful automotive repair shop has never been as demanding as now. From extensive knowledge of financials, cost controls, recruiting and managing employees, and developing a marketing and advertising plan, it’s not hard to get overwhelmed. It can feel like you are being pulled in five directions at once.
Elite’s AMI-Accredited Fly with the Eagles is a course designed to help you set solid foundations in all facets of operating and growing a successful auto repair shop. This course also covers succession and continuity planning and exit strategies. Fly with the Eagles is specifically designed to improve the skill level and core competencies of shop owners and shop managers.
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Exclusively designed for you, automotive shop owners and shop managers!
Fly with the Eagles is a 3-day course, with each day devoted to a new topic. Our next course will be on February 19th-21st in Los Angeles, California!
After attending this comprehensive course for shop owners and managers, you will be able to…
- Improve your skills in leadership, time management, and goal setting
- Fully understand your shop’s financials and key performance indicators
- Find and hire superstar service advisors and technicians
- Turn your existing employees into self-motivated superstars
- Fill your bays with the right kind of customers through new marketing strategies
- Understand succession and continuity planning, and exit strategies
- Utilize your step-by-step Action Plan to ensure your ongoing success
Day 1: Business & Personal Development
Leadership Introduction • Time Management • Goal Setting • The Employee Experience
- Understand why leadership skills are the foundation of your company
- Master your time management and delegation skills
- Learn effective goal-setting strategies that drive long-term success
- Enhance your foundational leadership and communication skills
- Create a powerful employee experience that boosts morale and retention
- Read and interpret key financial statements like a pro
- Learn the KPIs that matter most for your shop’s success
- Set achievable financial targets to support growth and profitability
- Utilize cost-control methods that strengthen your net income
Day 2: Financial Management Mastery
Presentations • Breakout Group Session • Deep Dive Into Business Financials
- Dive into the financial fundamentals every shop owner must master
- Identify bottlenecks in productivity and learn to measure technician output
- Understand incentive pay structures, compensation strategies, and labor controls
- Strengthen your financial decision-making using proven systems and KPIs
- Utilize strategies top shops use to manage cash flow, improve margins, and grow profitably
- Participate in interactive breakout sessions to apply what you learn directly to your shop
- Build the confidence to read, analyze, and manage your financial statements effectively
Day 3: Customer Experience & Operational Excellence
The Customer Experience • Operational Excellence • Succession Planning, Exit Strategies & Next Steps
- Create a customer experience that increases retention, referrals, and long-term loyalty
- Learn internal marketing strategies that strengthen your brand and customer relationships
- Enhance workflow operations by building systems, procedures, and continuous improvement strategies
- Improve team communication and leadership alignment to boost shop performance
- Develop a long-term plan for succession, exit strategy, and future stability
- Identify next steps to continue growing your shop and implementing what you’ve learned
- Increase profits by building a strong team culture and leading with intention
About the Course
This course is presented by Joe Marconi, a former automotive shop owner with over four decades of knowledge and experience in operating a successful multi-location automotive company. Joe will share secrets and strategies used by America’s most successful automotive repair shops.
The real magic at every Fly with the Eagles is the networking and relationships created with your peers. You will not only walk away reenergized and ready to apply what you’ve learned, but you will also have a network of like-minded industry peers who will be valuable resources in your personal and business life.
Lastly and most importantly, Fly with the Eagles will give you, shop owners and shop managers, the tools and motivation to help your company succeed. However, Elite’s goal is not only to improve your business, we also strive to help you in your personal life. Our overall objective is to give you the tools to create a balance between business and home, enriching your life along with enriching your company.
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