By Bob Cooper

During the holiday season make sure that you take a moment to take each of your employees aside and give them your heartfelt thanks for being a part of your team. Nothing is more important to the success of your auto repair business than having the right employees working with you, so be sure to give these stars the recognition that they deserve.

As a shop owner, you need to make a point of feeding the hearts of your employees throughout the entire year. By catching them doing things right at every opportunity and providing them with the appropriate praise and recognition, you will be creating happier employees who are more determined to help you and your company reach your goals.