Masters Program

The Industry’s Top Service Advisor Sales Training Increases Sales By an Average of More Than $10,750 a Month After Completion.

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Sales Master University

This Online Service Advisor Training can be taken whenever is most convenient for your shop, and will help your advisors increase sales while delivering amazing customer service.

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Phone Skills Training Recordings

These online training videos will help you bring in more new customers while showing callers that you truly care about them.

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Service Advisor Assessment

Discover your service advisor’s strengths and weaknesses. Learn exactly what they need to generate higher sales and happier customers!

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Unlock Your Service Advisor’s Potential With The Industry’s #1 Sales Training Company!

All of Elite’s service advisor training is delivered by industry leading sales trainers. This is a big reason why we’ve been able to help thousands and thousands of advisors improve their confidence, and reach whole new levels of success.  Your advisors will learn to:

  • Master the most challenging sales objections
  • Build lasing relationships with your customers
  • Convert callers into customers
  • Sell multiple repairs and big ticket items
  • Deliver an extraordinary customer experience

"My advisor recovered my investment in the first month. His Average Repair Order has increased by nearly $100, and his monthly sales have increased over $17,500 on average after sending him to the Elite Masters Program."

Andy Tobias | Tobias' Automotive Specialists

"Best decision I have ever done! This is my ninth or tenth year as a member. There are NO WORDS to describe what Elite has done for my business, my employees and my family."

Gerry Vicario | One Stop Auto Care

"It has been 1 year since I entered the Elite Masters Program. I was only 3 months into the Automotive industry with no previous experience in the automotive industry nor sales. Jen, the instructor of the Elite Masters Program is truly amazing!!!"

Serina Palumbo | Sterling Auto Repair

Case Study | Craig Heiser, University Automotive

Case Studies

Craig Heiser’s service advisor, Donald, was struggling with his confidence and was often uncomfortable when selling to customers. This prevented Donald from being able to build relationships and trust with his customers, something that was understandably very important to Craig.

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