Elite Service Advisor Assessment
Stop Losing Those Priceless Sales!
There’s no better way for shop owners to get a complete picture of your advisor’s strengths and weaknesses, and receive guidance on exactly what your advisor needs to do to generate higher sales and happier customers! Here’s how it works:
1). Once enrolled, one of Elite’s industry leading sales trainers will contact you to discover your specific needs and concerns. You’ll also have the opportunity to collaborate on the ideal roleplay that will take place with your advisor.
2). Your Elite sales expert will take on the role of one of your customers, and your advisor will present them with the service recommendation you requested. The call will be recorded, and the audio file will be made available to you.
3). Your Elite sales expert will carefully review the recording, and will provide you with our industry exclusive 44 point Service Advisor Assessment Report Card, along with the actual audio recording of the call.
You will find your advisor’s Report Card will have many positive remarks, along with specific recommendations on what they need to do differently, so both the Report Card and audio file will be powerful ongoing training tools.
Your Elite sales expert will give you a call to review the information-rich report card with you, and provide you with their expert opinions on what you and your advisor can do to close more sales, and generate happier customers at the same time.
Elite has taken thousands of service advisors to new levels of success, and will do the same for your advisor once this service is delivered. Sign up today, and get ready for amazing results!