From Startup to Seven Figures: Growing a Profitable Auto Repair Business I have never met an automotive shop owner who didn’t want to grow their business and reach a level […]
Marketing Strategies to Attract and Retain Your Ideal Auto Repair Customers I had one main objective when I opened my repair shop in the fall of 1980: Acquire customers. Being […]
End Of Year Best Practices For Auto Shop Owners By mid to late October, most auto shop owners will know, with a high degree of accuracy, how the year will […]
How to Make Price Irrelevant My wife and I recently celebrated our 46th wedding anniversary. While this is truly a noteworthy event, it was our 25 anniversary that I will […]
Money Isn’t The Motivator We Think It Is We often hear that most people are money-motivated. However, when it comes to employee motivation, there’s much more than just financial incentives. […]
Don’t Think You Need an Exit Strategy? According to a recent report from the U.S. Chamber of Commerce, 48% of business owners have no exit strategy, but nearly 80% plan […]
Enhancing Customer Service in Your Auto Repair Shop with Effective Phone Call Audits and Training In the fast-paced world of auto repair, customer service can make or break your business. […]
Isn’t It Time We Rethink What a Master Level Technician Is? My roots in the automotive industry go back to the 1970s working in a small 2-bay auto repair shop. […]
Five Proven Tips to Improve Your Bottom Line A recent Small Business Administration (SBA) report revealed that one of the main reasons for small business failure is due to a […]
By Bob Cooper: The top shop owners in America know one way of staying ahead of their competitors is by having the right goals in place, properly planning for the […]
One of the things I’ve seen working with clients is that sometimes there’s not an efficient way of returning parts. I’m going to give you an example. A shop orders […]
Let’s face it, with Amazon, RockAuto, and all the rest of them, we may not see the same part margin that we got five or six years ago. So I […]
Kevin Vaught shares an inside tip on how to save: “When it comes to saving money on your insurance, one thing that’s really important is that you adjust the payment […]
In this quick video, Elite Business Development Coach Chris Monroe talks about how taking your employees to one on one lunches a few times a year can have a significant […]
In this short video, Elite Business Development Coach Chris Monroe gives us a quick tip on how reviewing work orders can help with increasing profitability.
In this quick video, Elite Business Development Coach Robert Ohlmann speaks about how important it is to always be recruiting so you don’t have to scramble if an employee unexpectedly […]
In this short video, Elite Business Development Coach Darrin Barney gives a quick tip on how to better connect with your employees, and how important it is to do so.
In this short video, Elite Pro Service member Dan Nau talks about what it takes to solve employee and customer issues and how important it is to keep both happy. […]
We sat down for an interview with Elite Coach Chris Monroe to share his story with the world. Read on or watch this video to learn about Chris’ background, what […]