Legendary UCLA Basket Coach John Wooden never focused on the score of a game. John Wooden believed that success is achieved by paying attention to the details of the game, […]
A few years ago I had the opportunity to interview over forty people for a panel of customers that I moderated. My intent was to discover what drives their decisions […]
When it comes to setting your long-term goals, you need to make sure that they all align with your core beliefs and that they are challenging enough to inspire you. […]
Sometimes shop owners feel like they can’t save money for needed items. Here is a suggestion that may help: Consider opening separate bank savings accounts for all potential expenses you’d […]
Regardless of whether you have one or twenty employees, your productivity and profits will both go up if all your employees work together as a team. If you feel that’s […]
During the holiday season make sure that you take a moment to take each of your employees aside and give them your heartfelt thanks for being a part of your […]
Every day vehicles are becoming more complex, the advancements in technology are changing our industry, and customers are becoming more sophisticated. Because of these advancements, one thing is for certain: […]
With my work as a business coach, I get to speak to other coaches and shop owners around the country. It appears that many shops are slow, and others are […]
Now that we are coming into the holiday season, there are a number of things you can do to drive up productivity, sales, customer satisfaction and profits. Each one of […]
I have found over the years that despite all their good intentions, there are 5 mistakes that most shop owners make not just sometimes, but every single day. The first […]
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