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From the time your advisors first pick up the phone, all the way through your service recommendations, there is one thing that is happening over and over again: The sales […]

Over the last 26 years I’ve been amazed to discover just how many shop owners are lost when it comes to knowing and understanding “the numbers”. In order to build […]

The importance of no-rehire policies for your auto repair shop… Why should you consider implementing a no rehire policy for your auto repair shop? Most shop owners and dealerships are […]

The keys to effective price advertising for your auto repair shop… Believe it or not, price advertising is a good thing. Everyone likes to find a good value, and price […]

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