Elite’s superstar sales trainer Jen Monclus reveals the topics that your auto repair shop’s service advisors need to avoid discussing with your customers at all costs: For additional help generating […]
Superstar sales trainer Jen Monclus reveals 5 steps that your service advisors need to follow to overcome even the most challenging sales objections shared by your auto repair customers: For […]
This quick video tip from superstar sales trainer Jen Monclus explains how a focused effort on under-promising and over-delivering will improve your shop’s customer retention… For additional help generating higher […]
Millennials are critical to the future success of your auto repair business. This quick tip video tip from Doris Barnes will help you bring more Millennials into your shop through […]
This video tip from Bob Cooper and Doris Barnes will help your advisors handle those tough price shoppers that call your shop. For additional help generating higher sales and happier […]
This video tip from Elite’s Bob Cooper and Doris Barnes explains how your service advisors should present a list of repairs to first-time customers. For additional help generating higher sales […]
This quick video tip from Elite’s Doris Barnes explains why it’s so important to carefully establish, and consistently reinforce your auto repair shop’s culture. For additional help creating the culture […]
This quick video tip from Elite Director of Customer Relations Doris Barnes explains how your expectations will play a huge role in the success of your auto repair shop’s employees.
This quick video tip from Elite’s Bob Cooper and Doris Barnes reveals the 4 sales that your service advisors need to make with every single customer: For additional help generating […]
Elite’s Certified Sales and Leadership Trainer, Jen Monclus, shares a quick video tip that will be absolutely critical to your service advisors’ success in overcoming sales objections. For additional help […]