Elite Director of Customer Relations Doris Barnes shares why it’s so important to be deliberate about catching your shop’s employees doing things right, and giving them the appropriate praise. For […]
Elite’s Certified Sales & Leadership Trainer Jen Monclus shares the 2 questions that your service advisors need to be asking after every conversation with your shop’s customers. For additional help […]
This quick video tip from Elite’s Doris Barnes shares how shop owners can establish a consistent brand, and deliver a consistently extraordinary customer experience Transcript: Hi, everyone. I’m Doris Barnes, […]
This quick video tip from Greg Skolnik, an Elite coach and one of the top shop owners in the country, will help you keep your shop in healthy financial shape: […]
This quick video tip from Joe Marconi, an Elite Business Develop Coach that operates one of the top shops in the country, provides some important time management advice that all […]
This quick video tip from Jim Piraino, an Elite Business Development Coach that previously ran one of the top shops in the country, will help you obtain some valuable insights […]