A Journey To Improve ARO Unlock the secrets to optimizing your Average Repair Order (ARO) in the automotive industry. Dive into the strategic adjustments, ethical practices, and sales training essentials […]
Until recently, most automotive repair shops were charging far less than they were worth. Too many have grossly undercharged for their services and repairs. However, due to rising expenses, worker […]
How Leadership Equates to Long-Term Success Being a shop owner requires certain qualities. Among them are passion, dedication, commitment, and accepting certain responsibilities. In addition, a shop owner must create […]
The First Steps to an Effective Marketing Plan Marketing and advertising are basic components of every business plan. Building for the future, attracting new customers and brand building are among […]
Seven Year-End Business Review Tips for Repair Shop Owners By the start of the fourth fiscal quarter, most companies know, with a high degree of accuracy, how their year will […]
An educational session by Bob Cooper & Jim Murphy of Elite Are you currently in a peer group? Have you wondered if there is a better option for you? Have […]
In 2020, Elite did a webinar with Mitchell 1 that consisted of interviewing a panel of ideal customers for a shop like yours to get an unfiltered look at the […]
When a customer comes into your shop, what do you think their number one concern is? Bob Cooper is back again to answer your questions! If you liked this tip […]
Have you ever wondered how sensitive your customers are on price? No need to wonder, Bob Cooper has the answer! Watch this quick video tip to learn more about how […]
If your shop is not generating the sales you need, you may want to take advantage of this easy-to-use Elite checklist to see where you may be losing sales before […]
By Bob Cooper: The top shop owners in America know one way of staying ahead of their competitors is by having the right goals in place, properly planning for the […]
One of the things I’ve seen working with clients is that sometimes there’s not an efficient way of returning parts. I’m going to give you an example. A shop orders […]
Let’s face it, with Amazon, RockAuto, and all the rest of them, we may not see the same part margin that we got five or six years ago. So I […]
Kevin Vaught shares an inside tip on how to save: “When it comes to saving money on your insurance, one thing that’s really important is that you adjust the payment […]
In this short video, Elite Business Development Coach Chris Monroe gives a couple of tips on how shops can save a lot of money on uniforms.
In this short video, Elite Business Development Coach Robert Ohlmann shares with us how to hone in on your leadership skills. Transcription: “As a business owner, you always need to […]
In this quick video Elite Business Development Coach Mike Kost gives us a breakdown of how powerful of a training tool phone recordings can be.
In this quick video, Elite Business Development Coach Chris Monroe talks about how taking your employees to one on one lunches a few times a year can have a significant […]