We sat down for an interview with Elite Coach Chris Monroe to share his story with the world. Read on or watch this video to learn about Chris’ background, what […]
In this quick video superstar shop owner and Elite Coach Mike Kost shares an easy-to-apply recruiting tip that will help you bring aboard the right techs and service advisors. All […]
The Challenge: Tom did not have any systems or policies in place at his shop, which led to a hectic work environment that had him constantly “flying by the seat […]
When it comes to dealing with objections, most service advisors shut down as soon as the customer says “It’s too much money”, or “I’d like to think it over.” There […]
Why you can’t afford to compromise the integrity of your auto repair pricing… At Elite we know that once someone comes into your shop, you’ll do everything you can to […]
We work with many world-class shop owners throughout North America, and over the years we have discovered that the majority of them have a number of things in common. Beyond […]
The Challenge: Dwayne Myers’ service advisor, Jason, was a star when the day was moving slowly, but became easily overwhelmed when the shop was busy. If Jason had too much […]
Over the past one hundred plus years marketing strategies, and the brands that were built, were developed by two entities: The client, and the ad agency. The client would tell […]
The Challenge: Nate Winston and John Cooper were running their shop with success, but couldn’t help but feel like they had some room to improve, and were missing something that […]
The Challenge: Craig Heiser’s service advisor, Donald, was struggling with his confidence and was often uncomfortable when selling to customers. This prevented Donald from being able to build relationships and […]
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