If your shop is not generating the sales you need, you may want to take advantage of this easy-to-use Elite checklist to see where you may be losing sales before […]
By Bob Cooper: The top shop owners in America know one way of staying ahead of their competitors is by having the right goals in place, properly planning for the […]
One of the things I’ve seen working with clients is that sometimes there’s not an efficient way of returning parts. I’m going to give you an example. A shop orders […]
Let’s face it, with Amazon, RockAuto, and all the rest of them, we may not see the same part margin that we got five or six years ago. So I […]
Kevin Vaught shares an inside tip on how to save: “When it comes to saving money on your insurance, one thing that’s really important is that you adjust the payment […]
We sat down for an interview with Elite Coach Chris Monroe to share his story with the world. Read on or watch this video to learn about Chris’ background, what […]
The Challenge: Tom did not have any systems or policies in place at his shop, which led to a hectic work environment that had him constantly “flying by the seat […]
When it comes to dealing with objections, most service advisors shut down as soon as the customer says “It’s too much money”, or “I’d like to think it over.” There […]
Why you can’t afford to compromise the integrity of your auto repair pricing… At Elite we know that once someone comes into your shop, you’ll do everything you can to […]
We work with many world-class shop owners throughout North America, and over the years we have discovered that the majority of them have a number of things in common. Beyond […]
The Challenge: Dwayne Myers’ service advisor, Jason, was a star when the day was moving slowly, but became easily overwhelmed when the shop was busy. If Jason had too much […]
Over the past one hundred plus years marketing strategies, and the brands that were built, were developed by two entities: The client, and the ad agency. The client would tell […]
The Challenge: Nate Winston and John Cooper were running their shop with success, but couldn’t help but feel like they had some room to improve, and were missing something that […]
The Challenge: Craig Heiser’s service advisor, Donald, was struggling with his confidence and was often uncomfortable when selling to customers. This prevented Donald from being able to build relationships and […]
Given the uncertainty many businesses around the world are currently experiencing, we must look for ways to save as much money for our shops as possible, while also making sure […]
During difficult times like these, it’s important to look for creative ways to keep your shop’s name in the minds of your community members. Here are 3 easy-to-implement tips that […]
We all know that these incredibly challenging times are impacting businesses and people all around the world. To help maximize your shop’s sales and profits in the face of these […]
As we all know, advisors have many responsibilities. Beyond their operational responsibilities, such as opening the shop and keeping their workspace clean,they are also responsible for generating sales, generating gross […]
The Challenge: Adam Liu had been a shop owner for 8 years, and while he had always run a good shop, he knew that it had more potential, and that […]
The Challenge: After attending Elite’s Fly with the Eagles seminar series and absorbing so much helpful information, Harrison realized that his knowledge necessary for businesses success was limited. While his […]