In this quick video superstar shop owner and Elite Coach Mike Kost shares an easy-to-apply recruiting tip that will help you bring aboard the right techs and service advisors. All […]
Why you can’t afford to compromise the integrity of your auto repair pricing… At Elite we know that once someone comes into your shop, you’ll do everything you can to […]
We work with many world-class shop owners throughout North America, and over the years we have discovered that the majority of them have a number of things in common. Beyond […]
Given the uncertainty many businesses around the world are currently experiencing, we must look for ways to save as much money for our shops as possible, while also making sure […]
Superstar shop owner and Elite Business Development Coach Chris Monroe shares a fun tip that will not only improve communication in your shop, but productivity as well. For additional help […]
Superstar shop owner and Elite Business Development Coach Greg Skolnik shares a tip on how to provide your employees with a detailed outline of all their benefits. For additional help […]
In this quick video tip industry superstar Jim Murphy shares the importance of maintaining a balance with your parts-to-labor ratio. Jim Murphy heads up Elite Pro Service, a peer group […]
Superstar shop owner and Elite Business Development Coach Nick Sallas shares a quick tip on increasing your productivity with the help of your service advisors. This great tip is sure […]
Superstar shop owner and Elite Business Development Coach Greg Skolnik shares a tip on managing payroll and staying prepared in case of emergencies. For additional help building a more successful […]
Superstar shop owner and Elite Business Development Coach Nick Sallas shares a tip on how to handle upset customers in your shop, and turn them into satisfied ones! For additional […]
Superstar shop owner and Elite Business Development coach Rudi Rudloff explains the critical difference between “training” and “coaching” your auto repair shop’s employees. For additional help building a more successful […]
Superstar shop owner and Elite Business Development Coach Rudi Rudloff shares a tip on technician training that is not only remarkably effective, but cost-free for your auto repair business. For […]
Superstar shop owner and Elite Business Development Coach Rudi Rudloff shares why giving back during the holiday season is a win for people in need, for your community and for […]
Superstar shop owner and Elite Business Development Coach James Stephenson shares a tip on finding & hiring service advisors that has worked wonders for his award-winning auto repair business. For […]
Industry leading shop owner and Elite Business Development Coach Gene Morrill shares an easy-to-apply tip that has helped his shop improve customer satisfaction and retention. For additional help building a […]
Industry leading shop owner and Elite Business Development Coach James Stephenson shares a recruiting tip that has helped him hire top technicians. For additional help building a more successful shop, […]
I remember being at a meeting with my staff where I voiced my opinion on an important issue. When I was finished, I asked if everyone was in agreement. Everyone […]
When it comes to keeping your employees operating at peak performance, I am sure you will agree that training is critical. Accordingly, I felt it would be appropriate for me […]
Many management trainers will say if you want to increase the productivity of your techs, it’s not difficult at all. They’ll go on to say all that you need to […]
Whenever a new customer walks into a shop, there are countless questions they’ll be asked. The more successful shop owners not only ask questions about the automobile, but they’ll often […]