Superstar shop owner and Elite Business Development Coach Nick Sallas shares a tip on how to handle upset customers in your shop, and turn them into satisfied ones! For additional […]
Superstar shop owner and Elite Business Development coach Rudi Rudloff explains the critical difference between “training” and “coaching” your auto repair shop’s employees. For additional help building a more successful […]
Superstar shop owner and Elite Business Development Coach Rudi Rudloff shares a tip on technician training that is not only remarkably effective, but cost-free for your auto repair business. For […]
Superstar shop owner and Elite Business Development Coach Rudi Rudloff shares why giving back during the holiday season is a win for people in need, for your community and for […]
Superstar shop owner and Elite Business Development Coach James Stephenson shares a tip on finding & hiring service advisors that has worked wonders for his award-winning auto repair business. For […]
Industry leading shop owner and Elite Business Development Coach Gene Morrill shares an easy-to-apply tip that has helped his shop improve customer satisfaction and retention. For additional help building a […]
Industry leading shop owner and Elite Business Development Coach James Stephenson shares a recruiting tip that has helped him hire top technicians. For additional help building a more successful shop, […]
As we all know, advisors have many responsibilities. Beyond their operational responsibilities, such as opening the shop and keeping their workspace clean,they are also responsible for generating sales, generating gross […]
The Challenge: Adam Liu had been a shop owner for 8 years, and while he had always run a good shop, he knew that it had more potential, and that […]
The Challenge: After attending Elite’s Fly with the Eagles seminar series and absorbing so much helpful information, Harrison realized that his knowledge necessary for businesses success was limited. While his […]